Reservation Policy.

We prefer all direct reservations to be made online through our booking system.

There is no charge to you to use this system and your booking will be confirmed immediately.No deposit is required at the time of making a 


Full payment is required on arrival either by agent voucher or cash only in New Zealand dollars.

Enquires through our contact page are subject to confirmation.


Cancellation Policy.

Within 7 days of arrival date: 100% forfeit of the total booking price.
Outside 7 days of arrival date: 20% forfeit of the total booking price.

We are a small Bed & Breakfast and are reliant on advance reservations, especially during the busy holiday period. We are confident that you will arrive on the day. We will of course understand any circumstances beyond your control that may affect your confirmed reservation with us. Any forfeits will be handled individually at the host's discretion.

We would ask that you give us the courtesy of notice of cancellation as soon as possible.

We highly recommend travel insurance.

Conditions of Use.

We know you will take care of and respect our guest rooms. If any item in the rooms is damaged or missing a replacement fee will be charged. A cleaning fee will be charged if rooms are left dirty and/or if linen is marked.

Privacy Policy.

Finlay Banks Boutique Bed & Breakfast takes the privacy of its guests and their personal information seriously. Therefore we take great care to protect that privacy and to secure the data that is collected and stored by us about you in accordance with GDPR regulations. We will only use your personal information to enhance your experience with us. If your information is no longer needed then it will be deleted.

We will never sell or give away your personal details to anyone.

Finlay Banks Boutique Bed & Breakfast only collects the following information - Names, Address, Email Address and Reservation Details.


Cookie Policy.

We use cookies when you visit our site. A cookie is a small text file that is downloaded onto your computer or smartphone when you access a website. It allows the website to recognise your device (smartphone, computer etc.) and store some information about your preferences or past actions.

You have the option to accept or decline the use of Cookies when first opening our web site.

This is the list of Cookies we use:

Cookie: _gat | Type: Persistent | Purpose: Google Analytics tracking. Code

Cookie: _gid | Type: Persistent | Purpose: Google Analytics tracking. Code

Cookie: _ga  | Type: Persistent | Purpose: Google Analytics tracking. Code

Cooke: PHPSESSID | Type: Session | Purpose: The main session cookie set by the website.

Cookie: __cfduid | Type: Persistent | Purpose: CloudFlare service secure flag cookie

View our availability and book online